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Categories: Rail Journey’s
Account under Travelcation
Who Is Rocky Mountaineer: Rocky Mountaineer offers luxury all-daylight train journeys that showcase some of the most spectacular scenery North America has to offer. Rocky Mountaineer offers four rail routes; three that connect Vancouver to the Canadian Rockies towns of Banff, Lake Louise and Jasper in Western Canada; and a fourth route that travels between Denver, Colorado and Moab, Utah in the Southwest United States. It is a must-do travel experience that offers unparalleled journeys in its spacious glass-domed train coaches thanks to incredible scenery, delicious cuisine, friendly service and social atmosphere.
| Website & Contacts | |
| Reservations Number | 1800 821 531 |
| Online Booking Engine | rockymountaineer.com/login |
| Agency / Trade Website | rockymountaineer.com/login |
| Consumer Website | rockymountaineer.com/login |
| Reservation Email | sales@rockymountaineer.com |
| Sales Support Email | apac@rockymountaineer.com |
| Groups Reservation Email | groups@rockymountaineer.com |
| Where They Operate | |
| North America and Canada |
| Helpful Sales & Clue Cards | |
| Press Kit Fact Sheet | See page attachments |
| Marketing Tools: Sharable Marketing Content; ready-made social posts, image library and more | communities.rockymountaineer.com/agent/s/shareable-content |
| Booking Tools: Conditions, How to Book, Rail Schedules, Product Updates | communities.rockymountaineer.com/agent/s/tools |
| Promotions: Latest Offers & Flyers | communities.rockymountaineer.com/agent/s/promotions |
| TRACKS: Self-paced online training program | communities.rockymountaineer.com/agent/s/tracks |
| PLAN & BOOK: Make a Booking Online | communities.rockymountaineer.com/agent/s/plan-and-book |
| Regional Contacts & Sales Representatives | |
| Millie Browne | +6140 0131 938 |
| Rebecca Bussell | +6142 8439 794 |
| Amber Wilson | +6140 9621 678 |
| Tony Soden
Regional Sales Manager – QLD |
tsoden@rockymountaineer.com
|
| Reservations Operating Hours | |
| Monday – Thursday | 06.00 – 22.00 PT |
| Friday | 06.00 – 18.00 PT |
| Saturday | 08.00 – 16.00 PT |
| Sunday | 08.00 – 22.00 PT |
| Paymentgate – Code: <enter code> | ||
| Credit Cards | Accepted? | %Charge |
| Visa | TBC | TBC |
| Mastercard | TBC | TBC |
| AMEX | TBC | TBC |
Rocky Mountaineer Bank Details
Effective 14 June 2022 please find updated bank details for all AU Rocky Mountaineer payments:
Name of Bank: HSBC Bank Australia Limited
BSB: 342011
Account Number: 559481-001
Account Name: GCRC (AUS) PTY LTD
Currency: AUD
Bank Swift Code: HKBAAU2S
Branch Address: 333 GEORGE STREET
SYDNEY NSW 2000
AUSTRALIA
Please add booking number in customer reference field
