ABOUT US

The Travelcation Group is a premier collective of Australian brands that are committed to providing our valued clients with the ultimate travel experiences.

Our team of highly experienced travel professionals includes inbound tour operators, wholesalers, and destination management experts who work tirelessly to craft personalised and bespoke itineraries for both local and international travellers.

At The Travelcation Group, we pride ourselves on our innovative approach to travel wholesaling. We are constantly improving our systems and processes to bring a fresh and modern perspective to the industry, and we are dedicated to enhancing the overall customer experience.

With almost 25 years of industry experience, we have developed a reputation for delivering exceptional service from start to finish. Our team’s extensive knowledge and expertise allow us to offer a comprehensive range of travel experiences, including luxury resorts, camping trips, private tours, cruise and rail journeys, and unique gourmet experiences.

Whether you are looking for an indulgent escape or an action-packed adventure, The Travelcation Group is your go-to source for all your travel needs. Our commitment to excellence, coupled with our dedication to innovation, sets us apart.

the travelcation group

The Travelcation Group is an Australian owned and operated collective of travel brands dedicated to providing our customers the best travel experiences.

Holiday Beds

Australia & New Zealand Holidays

Asia Holidays

Pacific Island Holidays

European Holidays

Coming Soon

Africa & Middle East Holidays

Holiday Beds

Holiday Beds is a premier online travel platform that provides the best value accommodation booking experience. Our mission is to empower everyone to explore the world by offering affordable deals on hotels worldwide, ranging from high-end luxury to unique camping safaris.

At Holiday Beds, we partner with some of the world’s leading accommodation providers to give our customers a one-stop-shop for the best rates online. As part of the Travelcation Group, an Australian owned and operated collective of travel brands dedicated to providing the best travel experiences, we pride ourselves on making the process of searching and booking accommodation easy and stress-free.

Our commitment to customer satisfaction is evident in everything we do. We believe that everyone deserves to have access to the best travel options, and we work tirelessly to make that a reality. Whether you’re planning a romantic getaway, a family vacation, or a solo adventure, Holiday Beds will have the perfect accommodation option you need to make your trip unforgettable.

So why choose us? Our online platform is designed to make booking accommodations a breeze. With just a few clicks, you can find and book the perfect hotel for your needs, whether you’re looking for a luxurious resort or a budget-friendly hostel. And with our partnerships with leading providers, we’re able to offer some of the best rates available online.

Australia & New Zealand Holidays

 

Australia & New Zealand Holidays is a leading inbound tour operator, wholesaler, and destination management company with a strong commitment to innovation. With extensive knowledge of the region, we offer a fresh perspective on what a modern wholesaler should be. Our comprehensive services cover a wide range of experiences, including luxury resorts, camping trips, private tours, rail journeys, package holidays, self-drive itineraries, day tours, extended tours, and unique experiences.

Our expertise lies in areas such as the Red Centre, Kakadu National Park, and coastal holidays. As a one-stop-shop for all your travel needs, we provide a seamless experience from start to finish. At Australia & New Zealand Holidays, we are dedicated to delivering exceptional customer service and creating unforgettable memories for our clients.

Asia Holidays

Asia Holidays is a dynamic wholesaler and destination management company dedicated to providing exceptional travel experiences across a diverse range of countries in Asia. As a DMC for Vietnam, we pride ourselves on our ability to cater to every travel requirement, from high-end private tours to family vacations and large tour groups. Our extensive product range includes bespoke Ha Long Bay and Mekong Delta cruises, private drivers, and accommodations in every category, as well as sightseeing activities to suit every preference.

In addition to our offerings in Vietnam, we also provide customised itineraries and packages for a variety of other Asian destinations, including Singapore, Malaysia, Bali, Laos, Cambodia, India, Sri Lanka, and the stunning Maldives. Our team of experienced Asia experts is dedicated to working closely with you to create the best itinerary imaginable, tailored to your clients’ specific needs and preferences.

Pacific Island Holidays

Pacific Island Holidays is a leading wholesaler and destination management company specialising in travel experiences across the Pacific Islands. We are committed to offering exceptional value for money on luxury packages, and our Fiji holiday itineraries are renowned for their unparalleled affordability and quality. From reliable transfers to selecting the perfect accommodation type, our dedicated team will ensure that every aspect of your clients’ travel arrangements is taken care of.

Our portfolio of destinations includes the exotic and breathtaking islands of Fiji and French Polynesia, as well as Vanuatu, The Cook Islands, New Caledonia, and Samoa. We pride ourselves on our unparalleled passion for creating bespoke and unforgettable travel experiences that exceed our clients’ expectations.

At Pacific Island Holidays, we strive to build long-lasting relationships with our clients, turning them into lifelong friends. Our goal is to ensure that your clients are well taken care of, and that every detail of their journey is thoughtfully considered and executed to perfection.

European Holidays

European Holidays is a premium luxury wholesaler specialising in offering unique travel experiences across Europe. Our portfolio of bespoke travel experiences includes stays in exclusive castles, private yacht charters in Croatia, and a range of other tailor-made itineraries.

We are committed to delivering an exceptional customer experience that caters to the needs of the most demanding and sophisticated travellers. To ensure that our customers receive the highest quality of service, we handpick only the most trustworthy local partners and pre-check each property to ensure that every detail of their stay is impeccable.

Our team of experienced travel professionals is dedicated to working closely with our clients to create bespoke itineraries that cater to their unique preferences and needs. Whether you are looking for a luxury resort stay, private yacht charter, or other unique experiences, European Holidays is your go-to source for unforgettable travel experiences in Europe.

Coming Soon

Africa & Middle East Holidays

Specialises in travel to the Middle East and North Africa, with a particular focus on Egypt and Morocco.

members

Meet the team

Click on the image below learn more about us.

Founder & CEO

Jake Chiem

Co-founder

Damon Low

General Manager

Karen Murray

Product Manager

Tahnee Inverno

Group Specialist

Karen McCreanor

Travel Expert

Elena Vartazarian

Travel Expert

Sascha McRae

Travel Expert

Raffaella Gatto

Travel Expert

Treacy Scott

Travel Expert

Saskia van den Heuvel

Travel Expert

Julie Revett

Travel Expert

Nicholas Kennedy

Travel Expert

Jayne Rodgers

Admin & Finance

Rachel Johnson

Product Assistant

Cristopher Arceo

Product Assistant

Raeshalyne Avon

Product Assistant

Grace Generoso

Travel Expert

Tara Sullivan

Tour Guide

Renee Tilbrook

Travel Expert

Jasmine Baker

Founder & CEO

Jake Chiem

Jake is a highly accomplished and experienced figure in the travel industry, currently serving as the founder and CEO of The Travelcation Group. Over the last few years, under his leadership and with the support of a team of very experienced professionals, the company has expanded into new regions and developed a reputation for providing bespoke, personalised travel booking experiences.

With a career spanning two decades, Jake has held various roles in the industry, including retail, corporate travel, wholesale, and tour operation. He has managed multiple successful travel agencies and received numerous awards, including Best Travel Advisor, Best Travel Manager of the Year, and Best National Sales Manager. He was even recognized by Travel Weekly magazine as the sixth most successful travel agent of the year.

Throughout his career, Jake has travelled extensively and experienced a diverse range of accommodations and activities, from staying in a Ger tent in Mongolia to relaxing in 5-star overwater bungalows in Tahiti. He has flown in all travel classes, cruised the Mediterranean, learned Tai Chi at the Shaolin Temple in China, and gone on safari in Africa. Some of his favourite travel experiences include seeing Broadway shows in New York, sailing down the Nile in Egypt, participating in a water festival in Bangkok, cycling through Paris, enjoying delicious seafood in Nha Trang, and scuba diving in the pristine waters of Fiji.

Jake’s ultimate goal is to help his clients realise their travel dreams. With his extensive experience in both the domestic and international markets, he is committed to making the trip-planning process as easy and stress-free as possible for every traveller who picks up the phone to call The Travelcation Group.

 

 

 

Co-founder

Damon Low

Damon is the co-founder of The Travelcation Group and is responsible for creating the company’s distinctive branding and visual identity. With over 20 years of experience in marketing, he is passionate about his work and enjoys every aspect of it.

Damon’s first overseas trip was to Japan, where he fell in love with the country and its culture. He studied Japanese in school, and his teacher took him to Tokyo, which opened his eyes to a whole new world beyond Sydney, Australia. This trip sparked his passion for travel, and he has since visited numerous destinations worldwide.

Damon has climbed the stairs of Notre Dame in Paris, explored the Valley of the Kings in Egypt, made rice paper in Vietnam, hiked the Great Wall of China, wandered the streets of Budapest, savoured pizza in Italy, visited the archaeological ruins of Tulum in Mexico, and tried his luck in Las Vegas.

From his first trip to Japan, Damon never imagined that his travel experiences would one day become part of his job. As a co-founder of The Travelcation Group, he can now share his passion for travel with others and help them plan their own dream trips.

General Manager

Karen Murray

Karen is a highly experienced travel professional with 27 years of Australian travel industry experience, currently serving as General Manager of the Travelcation Group and owner of Magenta Travel.
She has established herself as an expert at itinerary planning, has developed a reputation for crafting well-planned and unforgettable travel experiences as well as maintaining her long term client relationships.

Since beginning her career in the travel industry in 1996, Karen has worked with a major domestic wholesaler, managed teams in retail and wholesale call travel centres, worked on customer helplines, managed the Queensland Travel Centre in Adelaide, was an assistant manager at Phil Hoffman Travel, and has been, since 2007, a successful self-employed work-from-home travel professional. In 2022, Karen has also extended her skillset to business mentoring, working for the ASE Group with participants of the Self Employment Assistance Program. Karen mentored adults entering self-employment for the first time and helped them develop business plans and client strategies.

Karen’s passion for travel stems from her childhood memories of family holidays to the Whitsundays, New Zealand, North Stradbroke Island and Caloundra. Her time spent as an exchange student in French Canada at the young age of 17 was a life-changing experience that instilled in her the belief that travel can greatly enhance one’s mindset and change their life. This experience led Karen to abandon her political university degree and pursue a career in the travel industry.

Karen’s expertise in itinerary planning includes fully organised independent self-drive trips, cruising, iconic long-distance train journeys, and special luxury getaways. Karen’s love and considerable product knowledge of her home country is evident in her work. She is always eager to help her clients discover the beauty of Australia and New Zealand and create unforgettable memories.

Product Manager

Tahnee Inverno

Product Manager for Australia, The Pacific and Bali

Tahnee is a highly skilled and experienced professional travel advisor and product manager based in Perth, Western Australia, with over 12 years of experience in the travel industry. Since 2009, she has dedicated her career to providing exceptional travel experiences to her clients. As a product manager, she ensures that the company has the best hotels, tours, and activities to offer to its customers.

Tahnee’s passion for travel is rooted in her love for different cultures, lifestyles, and unique experiences. Her extensive travels have taken her to numerous destinations around the world, including Europe, Canada, South East Asia, Indonesia, New Zealand, UAE, Hong Kong, and Macau. She has stayed in a wide range of accommodations, from beach bungalows to luxury private villas, Shangri las and Ritz Carltons, chateaus, and tree houses, which has given her a broad understanding of different travel needs and preferences.

Tahnee has had a diverse career in the travel industry, ranging from managing an award-winning retail travel store for five years to running her own mobile travel agency. She has also worked for online agencies in ticketing, corporate travel, and customer support. Tahnee’s vast experience has equipped her with the skills to understand and meet the needs of her clients while offering a seamless and enjoyable travel experience.

As a product manager, Tahnee ensures that all the products the company offers are safe and accredited, giving customers peace of mind when booking with an agent. In today’s world, travel has undergone significant changes, and Tahnee recognises the importance of providing a seamless and secure experience to her clients.

Group Specialist

Karen McCreanor

Karen McCreanor is a highly experienced professional with a remarkable 14-year career in the travel industry. Her diverse expertise spans various roles, including travel consultant, airfare specialist, check-in attendant, and customer service representative at Perth International. With a deep understanding of the travel landscape, Karen has also ventured into entrepreneurship, establishing her own successful travel agency.

Throughout her extensive career, Karen has gained valuable insights and cultivated a passion for exploring the world. Her globetrotting adventures have taken her to an impressive 42 countries, allowing her to immerse herself in a wide range of cultures and experiences. Among her favourite cities are New York, Rome, and Barcelona, which she appreciates for their vibrant atmosphere and rich history.

Karen’s travel experiences have fostered a love for discovering local cuisines and dining at authentic restaurants. When visiting new destinations, she delights in exploring the streets, landmarks, and cultural offerings, which enable her to gain a deeper appreciation of each city’s unique character.
One of Karen’s particular areas of expertise lies in the realm of cruise travel. Her extensive knowledge and firsthand experience have made her an invaluable resource for clients seeking exceptional cruise vacations. Having embarked on 13 cruises herself, Karen is intimately familiar with the intricacies of the cruise industry, enabling her to offer expert advice and tailor-made recommendations to her clients.

With her comprehensive understanding of the travel industry, coupled with her passion for exploration and customer service excellence, Karen McCreanor is an indispensable asset to any travel organization or client seeking a trusted advisor for their travel needs. Her wealth of experience and genuine enthusiasm for providing exceptional travel experiences make her a highly sought-after professional in the field.

Travel Expert

Elena Vartazarian

Elena believes that travel is more than just a checklist of places to visit. To her, it’s about fully immersing oneself in a destination and experiencing it with all senses. This means indulging in local cultures, languages, food, and interacting with locals to gain a deeper understanding of a place.

She developed a passion for travel early on, having traveled extensively with her family and on a student budget. Later on, she enjoyed luxurious holidays with her husband, and now shares the joy of travel with her two sons. Elena was born in Iran and raised in Australia, and has explored various countries in Southeast Asia, the South Pacific, Europe, USA, Canada, and recently, Armenia and the surrounding regions.

Elena has had many remarkable travel experiences, including cheering on the Socceroos at the 2018 World Cup in Sochi, walking the streets of Yerevan with Armenians during the Velvet Revolution, and observing turtles nesting in Borneo. She has traveled through various modes of transportation, including cycling, buses, trains, cruises, and driving, which enables her to recommend the best options for any traveler.

Elena has worked in the travel industry for more than 15 years, specialising in leisure and corporate travel. She currently focuses on family holidays with kids and has learned that different life stages require different travel styles. Whether it’s domestic or international travel, Asia or Europe, or organised tours or self-drive holidays, Elena can help plan the perfect trip. She invites travellers to share their travel dreams and allows her to create the best imaginable trip for them.

Travel Expert

Sascha McRae

Sascha discovered a deep passion for exploration at an early age. From embarking on solo trips as a curious 8-year-old to relocating to Galway, Ireland, in search of thrilling adventures at 17, it was evident that Sascha’s destiny was intertwined with the world of travel.

Having grown up in Canada, Sascha’s youthful years were filled with enchantment while living in the captivating city of Galway. Spending a total of five years there, the rugged landscapes of the west coast and the cozy thatched cottages adorned with warm peat fires along the Connemara Coast left an indelible mark on Sascha’s heart.

Sascha also found a deep connection with Spain, having enjoyed the sun-drenched charm of Marbella and explored the vibrant regions surrounding it. A stint in the northern Basque country further fueled Sascha’s passion for the diverse cultures and traditions of Spain.

With close family residing in a Moroccan village for the past 25 years, Sascha has had the privilege of using it as a base for countless Moroccan adventures. Witnessing the evolution and growth of local communities over the years has been a truly awe-inspiring experience.

Having explored North America, Europe, North Africa, New Zealand, the South Pacific, Southeast Asia, and various destinations within Australia, Sascha’s extensive travels have broadened their understanding of diverse cultures and customs.

For the past 15 years, Sascha has found immense joy and fulfillment as a travel agent. Their mission is to assist individuals in discovering the culinary delights, musical rhythms, and unique customs of the world, whether it be in their own backyard or in far-flung destinations. With a keen eye for detail and a commitment to providing seamless and stress-free experiences, Sascha is dedicated to transforming clients’ dreams into unforgettable realities.

With Sascha as your trusted travel professional, you can expect personalised itineraries that capture the essence of your desired adventure, turning it into a seamless and stress-free dream waiting to come true.

Travel Expert

Raffaella Gatto

Raffaella is an enthusiastic and knowledgeable travel professional who thrives on sharing her passion for exploration with her clients. From a young age, she developed a deep appreciation for the wonders of the world and a curiosity to discover new cultures and experiences.

Growing up in a multicultural environment, Raffaella was exposed to diverse traditions and perspectives, which sparked her desire to embark on her own global adventures. Her love for the industry led her to pursue a career in travel, where she could turn her personal passion into a profession.

With years of experience in the field, Raffaella has cultivated a wealth of knowledge about various destinations around the globe. From popular tourist hotspots to hidden gems off the beaten path, she is well-versed in curating unique and memorable travel experiences tailored to her client’s preferences.

Raffaella takes great pride in her role as a travel consultant, as it allows her to play a pivotal part in creating lifelong memories for her clients. She understands the importance of personalized attention and strives to exceed expectations by crafting meticulously planned itineraries that cater to every detail and desire.

Whether it’s a relaxing beach getaway, an adventurous hiking expedition, or an immersive cultural tour, Raffaella’s expertise and dedication ensure that each trip is carefully designed to meet and surpass her clients’ expectations. Her goal is to provide exceptional service, ensuring that every aspect of the journey is seamless and memorable.

With Raffaella as your trusted travel consultant, you can expect a seamless and unforgettable travel experience. Her passion, knowledge, and commitment to excellence will guide you towards creating cherished memories that will last a lifetime.

Travel Expert

Treacy Scott

Treacy is a seasoned travel expert with extensive knowledge of New Zealand and worldwide destinations. Her career in the travel industry started during her high school days, where she pursued a course in Travel & Tourism. She kickstarted her career in an Information Centre, where she booked activities, accommodations, and transportation for travellers visiting New Zealand. Through work trips, she had the privilege of exploring the South Island and indulging in exciting activities like Sky Dives, Bungy Jumps, Canyon Swings, Milford & Doubtful Sound Cruises, Glacier Ice Cave Walks, and Helicopter Snow Landings, among others.

Treacy’s specialty is in crafting tailor-made New Zealand itineraries that showcase the country’s most popular tourist attractions and hidden gems. She has lived in Perth, Western Australia, for the last 9 years, where she has broadened her expertise to encompass worldwide travel. Treacy has explored numerous destinations across Australia, from the stunning coastlines to the Dunsborough and Margaret River Wineries. Additionally, she has had the opportunity to travel overseas, with visits to the United Kingdom, Paris, Germany, Switzerland, Greece, the Greek Islands, Dubai, Rarotonga, and Fiji.

Treacy takes pleasure in creating personalized travel experiences that her clients will cherish for years to come. She works meticulously to ensure that every aspect of a holiday is tailored to meet her client’s needs, making each journey an enjoyable and memorable experience.

Travel Expert

Saskia van den Heuvel

Saskia has been enamoured with travelling, different cultures, and languages since she was a child. Her fascination with world maps and her goal to visit every country in the world led her to study International Tourism Management. Saskia was fortunate to travel all over Europe while growing up in the Netherlands, but after obtaining her bachelor’s degree, she decided to move to Australia to explore a new part of the world and chase love.

As a travel expert for Travelcation, Saskia is excited to share her passion and knowledge with like-minded people and help turn their dreams into reality. Her favourite destinations include South Africa, Cuba, and of course, her home country of the Netherlands. Saskia is happy to provide insider tips on where to eat, sleep, and explore in these countries and many more.

Due to the pandemic, Saskia has returned to the Netherlands to be closer to her family and friends. However, she continues to work remotely for Travelcation and is dedicated to sharing her passion and knowledge with travellers, helping them plan their dream holidays.

Travel Expert

Julie Revett

Julie is a professional travel planner who is dedicated to finding the best holiday deals and making the process of planning a vacation stress-free and fun. With 20 years of travel experience, Julie has explored a wide range of domestic and international destinations including Australia, Indonesia, Singapore, Malaysia, Thailand, Vietnam, India, China, Hong Kong, Jamaica, Mauritius, Fiji, New Zealand, Paris, England, Scotland, USA, and Canada. She has also sailed on several cruises.

Julie’s clients trust her to listen to their needs and provide tailored recommendations based on her first-hand knowledge of various destinations. Her priority is to ensure her clients are satisfied with their travel experiences. Many of her clients come from referrals from friends, colleagues, or family who have enjoyed their holiday planning experience with Julie.

Julie is passionate about travel and is committed to providing the highest level of personal service, reliability, and enthusiasm to her clients. When it comes to booking the perfect holiday, Julie is the go-to professional to ensure that you get the most out of your travel experience.

Travel Expert

Nicholas Kennedy

With a career spanning over 18 years in the travel industry, Nick is a seasoned professional who has been passionate about travel since 2005. His dedication lies in sharing his love for travel and helping people fulfill their dreams of exploration.
Nick’s extensive background includes working with various wholesalers, retail cruising companies, and travel insurance providers. Through these diverse roles, he has gained a deep understanding of the industry, enabling him to navigate the intricacies of travel planning with ease.
Having lived in both New Zealand and Canada, Nick has had the opportunity to immerse himself in different cultures and expand his knowledge of these remarkable destinations. His travels have taken him throughout the South Pacific and South East Asia, allowing him to discover and appreciate the beauty of a wide range of exotic locations.
What truly sets Nick apart is his firsthand experience as a solo traveller, as part of a couple, and now as a parent travelling with his young family. These personal journeys have given him a unique perspective on the varying needs and preferences of different travellers, making him adept at tailoring holiday experiences to suit any style or requirement.
With his wealth of knowledge and genuine enthusiasm for creating unforgettable trips, Nick is thrilled to assist you in planning your next vacation. Whether you envision a tranquil beach escape, an adventurous mountain trek, or an immersive cultural experience in a bustling city, Nick is committed to curating a travel itinerary that exceeds your expectations.
With Nick as your trusted travel expert, you can expect personalised attention, expert guidance, and unwavering dedication to ensuring your trip is seamless and remarkable. His goal is to transform your travel aspirations into a reality, providing you with a stress-free and enriching journey from start to finish.

Travel Expert

Jayne Rodgers

Coming Soon

:mailto:jayne.rodgers@travelcationgroup.com

Admin & Finance

Rachel Johnson

Coming Soon

Product Assistant

Cristopher Arceo

Coming Soon

Product Assistant

Raeshalyne Avon

Coming Soon

Product Assistant

Grace Generoso

Grace, a dedicated and passionate travel enthusiast, has devoted her career to making dreams come true for those seeking unforgettable travel experiences. With over five years of experience in the travel industry, her greatest joy is exploring the world, a passion that she brings to her role every day. Working in the product team, Grace is responsible for sourcing an array of incredible properties and crafting eye-catching holiday packages that capture the essence of each destination.

Her love for the great outdoors, coupled with an appreciation for good food and great company, allows her to connect deeply with the desires and aspirations of travellers. She inspires clients with innovative ideas, meticulously planning every detail to bring their dream trips to life. Grace’s enthusiasm for all things travel shines through in her work, where she combines her personal experiences and professional expertise to offer genuinely bespoke itineraries.

As a vital product team member, Grace’s role is pivotal in ensuring that every holiday package is appealing and offers a unique and memorable experience. Her ability to understand and cater to diverse tastes and preferences has made her an invaluable asset in creating travel experiences that resonate with clients. Her dedication and skill in sourcing the best properties and destinations contribute significantly to the success and reputation of the Travelcation Group.

Travel Expert

Tara Sullivan

Tara is a passionate traveler who has always had a love for exploration and adventure. After finishing her Arts Degree, Tara realized her passion for travel and decided to pursue a career in the travel industry.

For Tara, travel is not about checking off destinations or jobs but rather about the experiences, memories, and anticipation that come with planning a trip. She believes that the excitement of travel starts from the moment you decide to go somewhere and loves being a part of that process for others.

Living in such a beautiful country, Tara knows that Australia has so much to offer, from its stunning coastline to its rich and ancient Indigenous culture. She is also excited to explore our neighbor, New Zealand, just across the Pacific.

Tara recently hiked the Larapinta Trail in the Northern Territory, where she slept under the stars in a swag. The experience left her feeling a strong sense of gratitude and connection to the universe. For Tara, the ability to use her knowledge and passion for travel to create these experiences for others is what makes her job so fulfilling.

Tour Guide

Renee Tilbrook

Renee is a passionate and experienced travel professional with a strong affinity for exploration and creating memorable experiences for her clients. Originally hailing from the picturesque Southern hills of Adelaide, near the renowned McLaren Vale wine region, Renee possesses a deep appreciation for the culinary arts and all things related to food and wine. While gastronomic delights have always been a motivating factor in her travels, it is the rich historical landmarks, captivating myths, and immersive cultural encounters that truly captivate her.

With a desire to turn her love for travel into a profession, Renee embarked on a career as a travel agent. Over time, she diversified her expertise within the industry, venturing into roles such as a tour guide, hotel guest services, and local host. While her travels have taken her to numerous destinations worldwide, it is the opportunity to bring people together and share the magic of Australia that brings her the greatest joy.

While Renee boasts extensive knowledge of most Australian cities, she remains perpetually curious, constantly seeking out new local cafes, restaurants, and experiences to indulge in. She believes that there is always more to learn and discover, and she eagerly looks forward to sharing her wealth of local knowledge while embracing the thrill of the unknown with her clients.

With Renee as your guide, you can trust that her passion for travel, dedication to providing exceptional service, and commitment to sharing the wonders of Australia will create an unforgettable and enriching journey for all those who embark on it.

Travel Expert

Jasmine Baker

Jasmine Baker brings a rich and varied 21 years of experience in the travel and hospitality industry. Her journey in travel began with a passion for exploring new places and has grown into a fulfilling career. Jasmine finds her greatest joy in planning trips, not just for herself but for others, constantly learning about new destinations and deepening her knowledge of places she already loves.

Over the years, Jasmine has represented some of North Queensland’s most esteemed resorts, including Bedarra Island Resort, The Elandra, Castaways Resort & Spa, and more, accumulating a decade of specialised experience in this area. Her expertise in luxury resort accommodations and her in-depth knowledge of these prime destinations make her an invaluable asset to the team.

Jasmine’s love for travel isn’t just confined to her job. Her top five favourite destinations are as diverse as they are beautiful: Singapore; Dharamsala, India; Shikoku, Japan; Nusa Lembongan, Bali; and Gimmelwald, Switzerland. However, it’s the Swiss Alps that hold a special place in her heart. The allure of the majestic mountains, enchanting icy waterfalls, and the idyllic image of snow-capped vistas, complemented by the cozy comfort of cheese, chocolate, and wine by the fireplace, make it her number one choice.

Her most remarkable travel experiences are as varied as her interests. They range from adventurous white water rafting down the White Nile in Uganda and challenging motorbike rides in Nepal, to more serene moments like enjoying cheese and beer atop the Swiss Alps and wildlife spotting in British Columbia. But as a self-proclaimed foodie, Jasmine’s ultimate travel highlight was a simple yet unforgettable dining experience in Brussels, featuring a pot of garlic mussels, crusty bread, a carafe of crisp white wine, a selection of 100 local Belgian beers, and a dessert of waffles topped with Belgian chocolate, fresh strawberries, and whipped cream.

Jasmine’s dedication and passion for travel were recognised when she was awarded the Tourism Tropical North Queensland Young Achiever of the Year in 2018. Her wealth of experience, love for food and adventure, and commitment to excellence make Jasmine Baker an exemplary figure in the world of travel and tourism.

Plant a Tree Program

More people than ever are travelling and seeing this amazing world. The Travelcation Group is taking responsibility to promote ecotourism and minimise the carbon footprint of our travellers. In partnership with Carbon Neutral, we are committed to planting one tree for every booking we make. Together we can leave the earth in a better place than we found it.