Hertz

Overview

Whether renting a car for your business enterprise or vacation, Hertz has a wide range of luxury, sports, and hybrid vehicles available to meet every car rental need. Take your pick of a Porsche, Ferrari, Lamborghini, Aston Martin, Tesla and more. Check out our entire range of Hertz Collections (special range of cars) and reserve your model. Enhance your driving plan with Hertz NeverLost® navigation and let SiriusXM® Satellite Radio be the soundtrack to your roadtrip.

Contacts

Account Manager:

Name: Karen Reeves
Phone: 0413 451 438
Email: kreeves@hertz.com

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HERTZ, THRIFTY, ACE & DOLLAR  CONTACT DETAILS

Please reach out to the following support areas for assistance:

 

 Travel Distribution Queries  Zaed Ahmed, Sales Support Executive 

apactours@hertz.com  /  +61 3 9698 2470

HERTZ
Reservations  

(Pre & On Rent Queries) 

Australia:  ausres@hertz.com  /  13 30 39

New Zealand:  ausres@hertz.com  /  0800 654 321

Tour & Wholesale Reservation Enquiries Australia & New Zealand:  ausrestours@hertz.com  /  1

800 550 026

Customer Service  

(Post Rent Queries) 

Australia:  customercareau@hertz.com  /  1800 550 078

New Zealand:  nzhertzcustserv@hertz.com  /  +64 3 358 677

Claims Department  

(Damage)

Australia:  hcmclaimsau@hertz.com

New Zealand:  nz_assessments@hertz.com  

Business Solutions Australia:  businesssolutions@hertz.com  /  1800 500 409

New Zealand:  businesssolutions@hertz.com  /  0800 437 896

Emergency Roadside Assistance

(24 Hour Service) 

Australia:  1800 996 010  /  New Zealand:  0800 633 611
ACE
Reservations  

(Pre & On Rent Queries) 

Australia:  reservations@acerentals.com.au

New Zealand:  reservations@acerentals.co.nz

Tour & Wholesale Reservation Enquiries Australia:  reservations@acerentals.com.au

New Zealand:  reservations@acerentals.co.nz

Customer Service  

(Post Rent Enquiry) 

Australia:  ausacecustrel@acerentals.com.au 

New Zealand:  info@acerentals.co.nz

Claims Department  

(Damage)

Australia & New Zealand:  aceclaims@hertz.com
Emergency Roadside Assistance

(24 Hour Service) 

Australia:  1800 996 010  /  New Zealand:  0800 502 277
THRIFTY
Domestic Reservations  

(Pre & On Rent Queries) 

Australia:  reservationsau@thrifty.com  /  1300 367 227

New Zealand:  reservationsnz@thrifty.com  /  0800 737 070

Tour Reservation Enquiries Australia:  traveldistribution@thrifty.com  /  1800 104 453

New Zealand:  traveldistribution@thrifty.com  /  0800 104 453

Customer Service  

(Post Rent Enquiry) 

Australia:  customerservicesau@thrifty.com  /  1300 367 227

New Zealand:  customerservicesnz@thrifty.com  /  0800 333 707

Claims Department  

(Damage)

Australia:  claimsAPAC@thrifty.com  /  1800 550 028

New Zealand:  claimsAPAC@thrifty.com  /  0800 222 254

Small Business Products Australia:  smallbusiness@thrifty.com  /  1800 550 091

New Zealand:  smallbusiness@thrifty.com  /  0800 550 091

Emergency Roadside Assistance

(24 Hour Service) 

Australia:  1800 996 010  /  New Zealand:  0800 502 277
DOLLAR
Domestic Reservations  

(Pre & On Rent Queries) 

Australia:  reservationsau@dollar.com  /  1800 501 934

New Zealand:  reservationsnz@dollar.com  /  0800 365 527

Tour Reservation Enquires Australia:  traveldistribution@dollar.com  /  1800 780 790

New Zealand:  traveldistribution@dollar.com  / 0800 780 799

Customer Service  

(Post Rent Enquiry) 

Australia:  customerservicesau@dollar.com  /  1800 501 967

New Zealand:  customerservicesnz@dollar.com  /  0800 839 398

Claims Department  

(Damage)

Australia:  claimsAPAC@dollar.com  /  1800 550 028

New Zealand:  claimsAPAC@dollar.com  /  0800 222 254

Emergency Roadside Assistance

(24 Hour Service) 

Australia:  1800 996 010  /  New Zealand:  0800 502 277

COMMISSION:

Commission: 20%
Commission to Agents: 12%

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HOW TO BOOK:

TACO CODE: 00343663

https://www.hertz.com.au/rentacar/emember/travelAgent/login/index.jsp?targetPage=travelAgentLoginView.jsp

https://www.thrifty.com/TravelCenter/TravelAgents/SignIn.aspx

https://www.dollar.com/TravelCenter/TravelAgents.aspx

 

Booking process for Hertz

https://docs.google.com/presentation/d/1Sp1ltUWxnKawye3ezPpBdZdy2iTe-mmN/edit?usp=share_link&ouid=117042916443188211747&rtpof=true&sd=true

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RATES:

Rates can be found in the Share Drive

https://drive.google.com/drive/u/1/folders/1LqzyX-uOs_5dCLwOmowWKIntcXJdkQ2i

PAY BY: By invoice