Expedia

Overview

Contacts

Booking Processes

Payment

Overview

Expedia Taap is instant payment.  If you wish to hold in your room without having full payment, please used the TCG portal.

Contacts

SALE SUPPORT:

Phone: 1800 726 618
Taap Email: Expedia-au@discovertheworld.com.au
Support Email: Travel@support.expedia.com.au

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SALES TEAM CONTACT:

Name: Michelle Radnidge
Phone: 0466 004 002
Email: mradnidge@discovertheworld.com.au

Booking Processes

COMMISSION:

Commission: Please check your commission rate before booking by clicking on the commission box

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Full payment is made at the time of booking.  Please do not book unless you have payment from customer.

 

Expedia Commission Report:

  • You can find what your exact expedia commission is by going to: Taap Menu > Report
  • Click on itinerary Report
  • Put in your Expedia booking number
  • This is where you will see the exact amount charge and commission paid to you for this booking.

Payment

PAY BY: Amex

Tramada:

Please enter the amount into Local Rate incl GST exactly as it appears on your Expedia report. (A)
If you’re marking up.  The mark up amount needs to be in the “Mark Up” box (B)

 

Your commission box should be the exact % or amount shown in the report.

 

Payment type needs to be set to “Chargebale Gross [PRE_PAID_GROSS]

 

PAYMENT

  • Click on Payments > Gross Creditor Payment
  • Click on Add / Issue Payment
  • Transaction Type is always EFT
  • Payment To: Select Expedia Taap
  • Payee Name: AMEX
  • Amount of Payment: This will appear in the Segments to Allocate.  The amount should be the exact gross that is on your Expedia Commission Report. Please go back to costing to fix the amount.

 

ACCOUNT FOR YOUR COMMISSION

  • Click on reciepts > Creditor Refund Receipts
  • Click on Add / Issue Receipt
  • Transaction Type is always EFT
  • Received from: Select Expedia Taap
  •  Payer Name: Expedia Commission Statement
  • Amount of Payment: This will appear in the Segments to Allocate.  The amount should be the exact commission amount shown in your expedia commission Report.  This is does not match.  Please go back to costing to fix the amount.

 

 

 

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