Menu
Account under Travelcation
Booking Information 01 February 2021 onwards
From 01FEB21, all bookings must be booked direct with Journey Beyond Rail via Store Logins.
Booking Information pre-01FEB21
If you made the booking yourself or via ProHub Chat between 14SEP20 to 30JAN21, please contact the supplier directly to manage your booking.
The ProHub team will unfortunately have no access to view or amend these bookings.
Payments via HELiO
GSR payments are swept in the background of HELiO. This means you don’t need to contact ProHub to request invoices to pay, or advise that you have paid.
| Hours of Operation – ACST | |
| Mon-Fri | 08:30-18:00 (ACST) |
| Sat-Sun and some Public Holidays | Closed |
| Paymentgate | |
| Paymentgate Code | AARW |
| Reference | Your booking number (eg GSRR288085) |
| Telephone Numbers | |
| Label | Telephone Number |
| Reservations | 1800 703 357 |
| Group Bookings | 08 8213 4402 |
| Regional Contacts & Sales Representatives | |
| Australian BDM full list | Click here |
| Website & Email | |
| Label | Web Address |
| Agency Site | www.journeybeyondrail.com.au/agents |
| Customer Site | www.journeybeyondrail.com.au |
| Reservations | wholesale@journeybeyond.com.au |
| Groups | groupsales@journeybeyond.com.au |
