APT Travel Group (APT & Travelmarvel)

Overview

Categories: River Cruise, Group Touring, Small Group Touring

Account under Travelcation

Who Is APT Travel Group:  ATG has over 90 years’ experience providing award-winning, high value tours and cruises across a multitude of locations globally. Brands include APT and Travelmarvel.

APT offers the chance to build your business through our partnership with them while providing your clients with travel experience of a lifetime. Their commitment to ongoing growth and our guests’s experience is reflected in their:

– Brand-new contemporary river-cruising ships in Europe and the Mekong in Vietnam & Cambodia,

– Their brand-new purpose-built vehicles in the Kimberly, as well as,

– New Small-Ship itineraries circumnavigating Australia on our own MS Caledonian Sky.

ATG offers a range of brands to cater to every guest:

  •  APT provides 5-star all-inclusive, all taken care of and all-inspiring luxury cruises, tours and rail journeys, with APT’s Signature Experiences and Freedom of Choice opportunities.
  • Travelmarvel offers itineraries for those who seek 4-star premium organised travel on their own terms, with more freedom and more value for the more independent traveller.

ATG also has a not-for-profit organisation, OneTomorrow, working to deliver a positive and enduring impact on the nature and communities we touch.   High revenue bookings

High customer satisfaction of 98-99% = high repeat bookings & referrals

 

Website & Contacts
Reservations Number 1300 278 278
Online Booking Engine atgconnect.com.au
Agency / Trade Website atgconnect.com.au
Consumer Website aptouring.com.au

travelmarvel.com.au

Reservation Email int.res@apttravelgroup.com
Sales Support Email inside.sales@apttravelgroup.com
Groups Reservation Email groupreservations@apttravelgroup.com
Health & Safety https://www.aptouring.com.au/about-us/travel-information/health-wellbeing
Accounts email accounts.receivable@apttravelgroup.com

Where They Operate
Europe Australia
North America Africa
South East Asia Antarctica
Arctic Circle South America
Middle East New Zealand
North Asia  

Helpful Sales & Clue Cards
Key Sell Tips APT & Travelmarvel Click Here
Training Video for Booking system ATG Connect Booking Training Video
Focus flyer Canada Alaska Canada Alaska Flyer
Focus flyer Europe Europe Flyer
Focus Flyer Kimberley & Outback Regions Kimberley & Outback Flyer

Regional Contacts & Sales Representatives
Scott Ellis – Australia/New Zealand

General manager of Sales

M : 0409 940 241              P : 03 9277 8471

scott.ellis@apttravelgroup.com

Lisa Hunt

BDM VIC & TAS

0455 216 377

Lisa.hunt@aptouring.com.au

Tenneil Lawson – VIC

State Sales Manager

0408 310 927

tenneil.lawson@apttravelgroup.com

Tammy Van Exan

VIC BDM

0409 412 760

tammy.vanexan@aptouring.com.au

Rashelle Thompson – NSW/ACT

State Sales Manager

0477 654 455

rashelle.thompson@apttravelgroup.com

Margie Colbeck

NSW/ACT BDM

0419 032 519

margie.colbeck@apttravelgroup.com

Sandy Allan

BDM NSW

0438 015 545

sandy.allan@apttravelgroup.com

Karen Newbury – QLD

State Sales Manager

0459 059 524

karen.newbury@apttravelgroup.com

Marlene Nolan – QLD

BDM

0419 393 206

marlene.nolan@apttravelgroup.com

Camille Moore – QLD

BDM

0447 329 771

camille.moore@apttravelgroup.com

Jo Ellies – WA/SA/NT

State Sales Manager

0417 950 982

jo.ellies@apttravelgroup.com

Georgina Symonds – SA

BDM

0409 436 576

georgina.symonds@apttravelgroup.com

Rosy Centrella – SA/NT

BDM

0421 908 476

rosy.centrella@apttravelgroup.com

Anne Waterhouse – New Zealand

State Sales Manager

+64 21 821 933

anne.waterhouse@apttravelgroup.com

Kieran Healy – Sales Support

Manager Inside Sales

M : 0409 946 045             P : 1300 668 298

kieran.healy@apttravelgroup.com

Reservations Operating Hours
Monday – Friday 08.00 – 18.00 AEST
Saturday 09.00 – 13.00 AEST
Sunday & Public Holidays CLOSED

Paymentgate – Code:       APT: DDAP       |  Travelmarvel: AATM

                          – Mint EFT: APT – M672336  |  Captains Choice: M58012

Credit Cards Accepted? %Charge
Visa Yes 1.15%
Mastercard Yes 1.15%
AMEX Yes 3.00%
If the payment deadline is within 24 hours, email the Paymentgate remittance to the supplier’s accounts email info@aptouring.com.au.

Payment via Paymentgate must be made before 2pm AEDT when paying on due date.

Payments made after 2pm AEDT via Paymentgate will not be received by the suppliers until the next business day and the cabin may auto-cancel.

If you have not received an invoice within 24-48 hours of payment, please contact the supplier to ensure they received your payment.

Commission View

Commission Levels
Destination / Product Phone % Online %
NB: Please note that special deals and discounted offers with this supplier may result in reduced consultant commission. Please check with the supplier at time of booking.

eg 10% with a promotion; 12.5% without a promotion

0.00% 0.00%
All Products 12.5% 12.50%
All products with Superdeal 10.00% 10.00%
When selling APT with a discount (Fly for free, EXPO etc) commission reverts to 10.00% 10.00%
Botanica 10.00% 10.00%
Air product: VA, QF Domestic Fares 0% 0%
Air product: Published Fares 0% 0%
Air product: SQ, QR, EK, LX LX OS, CX, QF

Private (International) Fares – Europe*

2.5% 2.5%
Air product: AC, CX, NZ – INT, AS, QF

Private (International) Fares – North America*

2.5% 2.5%

* Subject to change