Categories: River Cruise, Group Touring, Small Group Touring
Account under Travelcation
Who Is APT Travel Group: ATG has over 90 years’ experience providing award-winning, high value tours and cruises across a multitude of locations globally. Brands include APT and Travelmarvel.
APT offers the chance to build your business through our partnership with them while providing your clients with travel experience of a lifetime. Their commitment to ongoing growth and our guests’s experience is reflected in their:
– Brand-new contemporary river-cruising ships in Europe and the Mekong in Vietnam & Cambodia,
– Their brand-new purpose-built vehicles in the Kimberly, as well as,
– New Small-Ship itineraries circumnavigating Australia on our own MS Caledonian Sky.
ATG offers a range of brands to cater to every guest:
ATG also has a not-for-profit organisation, OneTomorrow, working to deliver a positive and enduring impact on the nature and communities we touch. High revenue bookings
High customer satisfaction of 98-99% = high repeat bookings & referrals
Website & Contacts | |
Reservations Number | 1300 278 278 |
Online Booking Engine | atgconnect.com.au |
Agency / Trade Website | atgconnect.com.au |
Consumer Website | aptouring.com.au |
Reservation Email | int.res@apttravelgroup.com |
Sales Support Email | inside.sales@apttravelgroup.com |
Groups Reservation Email | groupreservations@apttravelgroup.com |
Health & Safety | https://www.aptouring.com.au/about-us/travel-information/health-wellbeing |
Accounts email | accounts.receivable@apttravelgroup.com |
Where They Operate | |
Europe | Australia |
North America | Africa |
South East Asia | Antarctica |
Arctic Circle | South America |
Middle East | New Zealand |
North Asia |
Helpful Sales & Clue Cards | |
Key Sell Tips APT & Travelmarvel | Click Here |
Training Video for Booking system ATG Connect | Booking Training Video |
Focus flyer Canada Alaska | Canada Alaska Flyer |
Focus flyer Europe | Europe Flyer |
Focus Flyer Kimberley & Outback Regions | Kimberley & Outback Flyer |
Regional Contacts & Sales Representatives | |
Scott Ellis – Australia/New Zealand
General manager of Sales |
M : 0409 940 241 P : 03 9277 8471 |
Lisa Hunt
BDM VIC & TAS |
0455 216 377 |
Tenneil Lawson – VIC
State Sales Manager |
0408 310 927 |
Tammy Van Exan
VIC BDM |
0409 412 760 |
Rashelle Thompson – NSW/ACT
State Sales Manager |
0477 654 455 |
Margie Colbeck
NSW/ACT BDM |
0419 032 519 |
Sandy Allan
BDM NSW |
0438 015 545 |
Karen Newbury – QLD
State Sales Manager |
0459 059 524 |
Marlene Nolan – QLD
BDM |
0419 393 206 |
Camille Moore – QLD
BDM |
0447 329 771 |
Jo Ellies – WA/SA/NT
State Sales Manager |
0417 950 982 |
Georgina Symonds – SA
BDM |
0409 436 576 |
Rosy Centrella – SA/NT
BDM |
0421 908 476 |
Anne Waterhouse – New Zealand
State Sales Manager |
+64 21 821 933 |
Kieran Healy – Sales Support
Manager Inside Sales |
M : 0409 946 045 P : 1300 668 298 |
Reservations Operating Hours | |
Monday – Friday | 08.00 – 18.00 AEST |
Saturday | 09.00 – 13.00 AEST |
Sunday & Public Holidays | CLOSED |
Paymentgate – Code: APT: DDAP | Travelmarvel: AATM
– Mint EFT: APT – M672336 | Captains Choice: M58012 |
||
Credit Cards | Accepted? | %Charge |
Visa | Yes | 1.15% |
Mastercard | Yes | 1.15% |
AMEX | Yes | 3.00% |
If the payment deadline is within 24 hours, email the Paymentgate remittance to the supplier’s accounts email info@aptouring.com.au.
Payment via Paymentgate must be made before 2pm AEDT when paying on due date. Payments made after 2pm AEDT via Paymentgate will not be received by the suppliers until the next business day and the cabin may auto-cancel. If you have not received an invoice within 24-48 hours of payment, please contact the supplier to ensure they received your payment. |
Commission View
Commission Levels | ||
Destination / Product | Phone % | Online % |
NB: Please note that special deals and discounted offers with this supplier may result in reduced consultant commission. Please check with the supplier at time of booking.
eg 10% with a promotion; 12.5% without a promotion |
0.00% | 0.00% |
All Products | 12.5% | 12.50% |
All products with Superdeal | 10.00% | 10.00% |
When selling APT with a discount (Fly for free, EXPO etc) commission reverts to | 10.00% | 10.00% |
Botanica | 10.00% | 10.00% |
Air product: VA, QF Domestic Fares | 0% | 0% |
Air product: Published Fares | 0% | 0% |
Air product: SQ, QR, EK, LX LX OS, CX, QF
Private (International) Fares – Europe* |
2.5% | 2.5% |
Air product: AC, CX, NZ – INT, AS, QF
Private (International) Fares – North America* |
2.5% | 2.5% |
* Subject to change