Airline Contacts

Overview

QANTAS

Phone: 1300 655 234

Email: frequent_flyer@qantas.com.au

Opening Hours Monday – Friday
09:00 – 18:00 (AEST)

QF Agency Connect: 13 17 11

  • you will need our IATA number: 9681068

Groups 13 26 24

Internet Help Desk: 1300 650 729

Qantas Club Service: 1300 402 515

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VIRGIN

Phone: Trade Desk 13 67 37

Email: VA.agentshelpdesk@virginaustralia.com

Website: https://www.virginaustralia.com/au/en/

Opening Hours (Online) Monday – Sunday
Reassessments / Fare & Tax Quotes  07:30 – 17:00 AEST

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SQ

Website: https://www.singaporeair.com/en_UK

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AGENT360

Phone:02 7209 4388 (24/7)

Email: AU_reservations@singaporeair.com.sg

Website: https://agent360.singaporeair.com/en_UK/au/index

*Call Reservations for seating / meal requests / wheelchair assistance / Meet & Assist / UMNR forms / TCP Bookings / Un-marry requests / Meshing.
*As on November 1st 2021, for urgent assistance outside the local Sales Operations operating hours, you may contact SQ Res for only these reasons – 1) immediate flight departures where departure is within 24 hours for flights operating Mon-Thurs or within 72 hours for flights operating Fri-Sun.  2) urgent servicing assistance that cannot be self serviced through the GDS, AGENT360 or SQ website.
If the matter does not fall within this two limitations for calling after hours (SQ Sales Operations hours), SQ Reservations will charge an AUD65 non refundable fee.

Sales Support & Groups:

Phone: 1300 507 656

Email: SQAU_SalesOps@singaporeair.com.sg/AU_SQGroups@singaporeair.com.sg

Waitlist Assistance:

AU_waitlist@singaporeair.com.sg

Tradewinds

Phone: +65 6506 7733

Email: Tradewinds_ssh@singaporeair.com.sg

Krisflyer

Email: KF_contact@singaporeair.com.sg

Highflyer

Email: Highflyer_support@singaporeair.com.sg

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EMIRATES

Phone: 1300 880 599

Email: Ozagents.help@emirates.com 

Website: https://www.emirates.com/au/english/

Opening Hours Monday – Sunday
24HRS AU Office 7am to 7pm AEST

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QATAR AIRWAYS

Phone: (02) 8320 1015

Email: tasupport@qatarairways.com.qa

Website: https://www.qatarairways.com/en-au/homepage.html

Groups: Augroups@au.qatarairways.com

Opening Hours Monday – Friday
08:00 – 21:00

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AIR NEW ZEALAND

Phone: 1800 737 747

Reservations 13 24 76 (24Hrs)

Groups 1300 132 476

Email: Agencysupport@airnz.co.nz

Website: https://www.airnewzealand.com.au/syd

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UNITED AIRLINES

Phone: Trade Desk 131 777

Email: Agencyassist@united.com

Website: https://www.united.com/en/us

Trade site https://www.united.com/web/en-US/content/agency/bookticket/default.aspx

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AIR CANADA

Phone: 1800 954 196

Email: Sales.au@aircanada.ca

Group Groups.au@aircanada.ca

Website: https://www.aircanada.com/au/en/aco/home.html

Trade site https://www.aircanada.com/ca/en/ado/drs/agents.html#/

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MALAYSIA AIRLINES

Phone: Reservations 13 26 27  (24/7)

Email: Trade Desk – Sales Support Australia mh.salessupport@malaysiaairlines.com

Ticketing & Refunds Support Australia gccc.ticketing@malaysiaairlines.com

Groups anz.groups@malaysiaairlines.com

Enrich redemption Enrich@malaysiaairlines.com

KUL Lost & Found lostandfoundklia2@malasyiaairports.com.my

Medical Clearance meda@malaysiaairlines.com

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ETIHAD

Phone: Trade Desk 1300 734 577  (24/7)

Guest Inquiries 1300 532 215

Website: https://www.etihad.com/en-au/

Trade Site https://agents.etihad.com/en-ae/

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LUFTHANSA

Phone: Trade Desk 1300 263 818

Email: lhg.agentsupport.au@dlh.de

Website: https://www.lufthansa.com/au/en/homepage

Trade Site: https://www.lufthansaexperts.com/?AU

Opening Hours Monday – Friday
09:00 – 18:00 AEST

__________________________________

AMERICAN AIRLINES

Phone: Trade Desk 1800 549 592/02 9101 1948 (Option 5)

Email:  American.support.au@aa.com

Groups AUNZ.groups@aa.com

Opening Hours Monday – Friday
09:00 – 18:00

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BRITISH AIRWAYS

Phone: Trade Desk 1300 134 001

Email: trade.support@email.ba.com

Groups ba.support@ba.com

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PHILIPPINE AIRLINES

Phone: Trade Desk 02 9249 9988

Email: Agent@philippineairlines.com.au

Opening Hours Monday – Friday
10:00 – 17:00

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THAI AIRWAYS

Phone: Trade Desk 1300 651 960

Email: Agents agencysales@thaiairways.com.au Customers customer.service@thaiairways.com.au

Website: https://www.thaiairways.com/en_AU/index.page

Trade site https://www.thaiairways.com/en_AU/contact_us/travel_agents_only.page

Customers customer.service@thaiairways.com.au
MEL 03 8662 2266 melbourne@thaiairways.com.au
SYD 02 9844 0900 Ticketing@thaiairways.com.au

Mon – Fri 0900 – 1700 AEST
24-hour assistance
+66 2 356 1111

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FIJI AIRWAYS

Phone: Trade Desk 13 34 54

Email: Reservations@fijiairways.com

Trade Support tasupport@fijiairways.com

Group Bookings of 10 to 75 Groups.au@fijiairways.com
Group Bookings of over 76 Michelle.radhilan@fijiairways.com

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JETSTAR AIRWAYS

Phone: 1300 792 688

Email: Sales@jetstar.com

Website: https://www.jetstar.com/au/en/home

Trade Site https://booknow.jetstar.com/TradeLoginAgent.aspx

Trade Desk 1300 042 394 (6am-8pm AEST)

All group bookings must be Group Bookings requested via the Group Booking Request Form:
https://ssl.jetstar.com/au/en/customer-service-portal/group-booking-request

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TURKISH AIRLINES

Phone: 02 9255 9900

Email: Sydinfo@thy.com

Website: https://www.turkishairlines.com/en-int/index.html

Opening Hours Monday – Friday
09:00 – 17:00

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ZL

Phone: Trade Desk 13 17 13 / 02 6393 5550 / 02 9023 3555 switchboard

Email: Sales Managers
NSW Maria.manalastas@rex.com.au
SA/VIC/TAS/WA Kylie.good@rex.com.au
QLD Steve.jones@rex.com.au

Opening Hours Monday – Friday
06:00 – 22:00 AEST
07:00 – 21:00 (Sat)
07:00 – 22:00 (Sun)

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VIETNAM AIRLINES

Phone: 1300 888 028
SYD 02 9285 4700/MEL 03 8605 7888

Email: SYD Helpdesk.syd@vietnamairlines.com

MEL Helpdesk.mel@vietnamairlines.com

Groups 02 9285 4789 Group.au@vietnamairlines.com

Sales 02 9285 4789 Sales.au@vietnamairlines.com

SYD Airport 02 9693 5588

Opening Hours Monday – Friday
09:00 – 17:30

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JAPAN AIRLINES

Phone: 1800 531 870

Email: aor.agencydesk@jal.com

Website: https://jal.jalagency.com/

Opening Hours Monday – Friday

10:00 – 20:00 (AEST)

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LATAM AIRLINES

Phone: 1800 316 618

Email: grp_salessupportoc@sac.latam.com

Website: https://www.latam.com/en_au/

Trade site https://www.latamtrade.com/en_au

Note: Please enter IATA number 02333623 which ensures your call is directed to SYD Team

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DELTA AIRLINES

Phone: 1800 144 917

Note When calling DL Reservations you are required to advise an IATA number – use 023 3362 3

Trade Desk 1800 316 830

Email: Salessupport.au@delta.com

DL Online Form
https://www.delta.com/contactus/commentComplaint

Note For any travel-related issues where travel has already taken place – the guest (or agent can action on behalf of the guest) needs to complete this online form

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GARUDA INDONESIA

Phone: 1300 365 330

Email: Reservations@garuda-indonesia.net.au

Website: https://www.garuda-indonesia.com/au/en/index.page

Trade site https://gos.garuda-indonesia.com/gos/index

Opening Hours Monday – Friday
09:00 – 17:00
Saturday
09:00 – 12:00

States Offices
NSW / ACT
Agency & Group 02 9334 9942 Syd.groups@garuda-indonesia.net.au
Corporate 02 9334 9943 Syd.corporate@garuda-indonesia.net.au
Frequent Flyer 02 9334 9943 Syd.gff@garuda-indonesia.net.au

VIC / TAS / SA
Agency 03 8663 0298 Mel.ticketoffice@garuda-indonesia.net.au
Groups 03 8663 0216 Mel.groups@garuda-indonesia.net.au
Corporate 03 8663 0298 Mel.corporate@garuda-indonesia.net.au
Frequent Flyer 03 8663 0298 Mel.gff@garuda-indonesia.net.au

WA
Agency 08 9214 5100 Per.ticketoffice@garuda-indonesia.net.au
Groups 08 9214 5100 Per.groups@garuda-indonesia.net.au
Corporate 08 9214 5141 Per.corporate@garuda-indonesia.net.au
Frequent Flyer 08 9214 5100 Per.gff@garuda-indonesia.net.au

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FINNAIR

Phone: (02) 7202 0161 (option 3)

Website: https://www.finnair.com/au-en

Trade Site https://www.finnair.com/au/gb/easy

Opening Hours Monday – Friday
08:00 – 20:00 AEST

Saturday – Sunday
09:00 – 18:00 AEST

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ROYAL BRUNEI AIRLINES

Phone: (03) 8651 1000/1300 721 271

Email: melrba@rba.com.bn

VIC
Leah Keenan
0431 032 779
leah.keenan@rba.com.bn

North West & Western Vic
Amanda Board
0423 278 962
amanda.board@rba.com.bn

QLD & Northern NSW
Amanda Balaam
0481 137 077
amanda.balaam@rba.com.bn

STPC Requests (when and where eligible – Check STOPOVER Rule within fare rules) melstpc@rba.com.bn
Groups(10 pax or more) melgroups@rba.com.bn

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HAWAIIAN AIRLINES

Phone: 1800 955 912

Trade Desk 0011 1800 367 5320 (24/7 International Call Centre)

Email: Reservations@hawaiianair.com.au

Website: https://www.hawaiianairlines.com.au/

Trade Site https://www.hawaiianairlines.com/our-services/products-and-programs/travel-agents

Groups https://www.hawaiianairlines.com.au/groups

Opening Hours Monday – Friday
09:00 – 18:00 AEDT

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SRILANKAN AIRLINES

Phone: 03 8400 4353

1300 853 081

Email: Info@srilankanau.com.au/support@srilankanau.com.au

Website: https://www.srilankan.com/

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ANA JAPAN

Phone: 1300 107 762 / 1800 081 765 (outside business hours)

Email: Ausales@ana.co.jp

Website: https://www.ana.co.jp/en/us/

*if unable to access website in Google Chrome then try Internet Explorer

Opening Hours Monday – Friday
09:00 – 17:00

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CATHAY PACIFIC

Phone: 1300 962 528

Email: customerservice_au@cathaypacific.com

Website: https://www.cathaypacific.com/cx/en_AU.html

Trade site https://www.cxagents.com/ta/en_AU/welcome.html

M-F  0900-2000 AEST (0800-1900 AEDT)
After Hours Number 1800 314 541

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FLY SCOOT TR

Phone: 02 9061 7088 *assist with Skyagent portal bookings only

Trade Support +65 3129 0537 *assist with Skyagent & GDS bookings

Email: Sales@flyscoot.com

Website: https://www.flyscoot.com/en/

Trade site  https://makeabooking.flyscoot.com/skyagent/

0900hrs to 1800hrs (GMT+8), M-F

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KLM

Phone: 02 9338 2229

Email: Afklbiz.au@airfrance-klm.email

Website: https://www.klm.com/home/au/en

Trade site https://www.agentconnect.biz/AU/en/local/process/prehome/connexion.wadis?pays=AU

Groups 02 9338 2229 groups.directsales.nl@klm.com
Monday – Friday 09:00 – 18:00 AEST

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MALINDO AIR

Phone: 02 8073 0133

Email: Customercare.au@malindoair.com

Groups Groups.au@malindoair.com
Agent Portal Agent@malindoair.com

Website: https://www.malindoair.com/au/

Trade site https://b2b.malindoair.com/MalindoAirAgentsPortal/default.aspx

Opening Hours Monday – Friday
09:00 – 17:00 (AWST/AEST)

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AIR VANUATU

Phone: 1300 780 737 / 02 8335 4600

Email: sales@airvanuatu.com.au

Website: https://www.airvanuatu.com/

Opening Hours Monday – Friday
09:00 – 17:00

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EVA AIR

Phone: 07 3860 5555

Website: https://www.evaair.com/en-global/index.html

Opening Hours Monday – Friday
09:00 – 17:00

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SWISS AIRLINES

Phone: 1300 263 818

Email: lhg.agentsupport.au@dlh.de

Website: https://www.swiss.com/AU/en

Trade site https://www.lufthansaexperts.com/?AU

Opening Hours Monday – Friday
09:00 – 18:00 AEST
Saturday Trading

06Aug22-24 Sep22 Only 02 9048 9936 lhg.agentsupport.au@dlh.de
09:00 – 17:00 AEST

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AIR FRANCE

Phone: 02 9338 2229

Email: AFKLbiz.au@airfrance-klm.email

Website: https://www.airfrance.com.au/

Trade site https://www.agentconnect.biz/AU/en/local/process/prehome/connexion.wadis?pays=AU

Groups 02 9338 2229 groups.aunz@airfrance-klm.email
Monday – Friday
09:00 – 20:00

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ETHIOPIAN AIRLINES

Phone: 1300 600 001

Email: Ethiopian.sydney@worldaviation.com.au

Website: https://www.ethiopianairlines.com/AA/EN

Trade site http://www.worldaviation.com.au/our-clients/ethiopian-airlines/

Opening Hours Monday – Friday
09:00 – 17:00

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SAS

Phone: 1300 727 707

Email: salescenter.ee@sas.dk
+46 8 797 1500 agent.refund@sas.se

Website: https://www.flysas.com/au-en/

Trade site: https://www.sassalesinfo.com/content/Login.html?resource=/content/sassi-australia-and-newzeeland/en/irregularity-procedures/travel-agent-quick-guides.html&$$login$$=%24%24login%24%24&j_reason=unknown&j_reason_code=unknown

Opening Hours Monday – Friday
09:00 – 17:00 Closed for lunch 12:00 – 13:30

Customer Service +46 8 797 3010 – Option 4
Extended Opening Hours Gold/Diamond +46 8 797 4000

Groups Support-sg@sas.se

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CHINA AIRLINES

Phone: 1300 668 052

SYD 02 8339 9188
BNE 07 3860 5611
MEL 03 9907 0910

Website: https://www.china-airlines.com/au/en

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OMAN AIR

Phone: 1300 730 484

Website: https://www.omanair.com/en/

Trade Site (Walshe Group) https://walshegroup.com/trade/client/143/oman-air

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KOREAN AIR

Trade Desk Engreservation@koreanair.com
Engticket@koreanair.com
SYD 02 9262 6000 sydsm@koreanair.com
BNE 07 3226 6000 bnesm@koranair.com
Skypass Engskypass@koreanair.com

Website: https://www.koreanair.com/global/en.html

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AIR NIUGINI

SYD Sales.syd@airniugini.com.pg
CNS Sales.cns@airniugini.com.pg

After Hours ehelpdesk@airniugini.com.pg

Website: http://www.airniugini.com.pg/

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ALASKA AIR

Phone: 0011 800 252 75200

Email: Inside.sales.desk@alaskaair.com

Travel Consultant Contact 0011 1888 327 2755

Website: https://www.alaskaair.com/

Trade site https://www.alaskaair.com/travel-agent/logon

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ITA AIRWAYS

Phone: 1300 551 080

Email: alitaliaassistance@alitalia.com

02 9250 9443 customercenter@alitalia.it
1300 781 747 (Admin)

Opening Hours Monday – Friday
08:00 – 18:00 (Call Centre)
08:00 – 17:00 (SYD Office)

__________________________________

AUSTRIAN

Phone: 1300 263 818

Email: lhg.agentsupport.au@dlh.de

Website: https://www.austrian.com/?sc_lang=en&cc=AU

Opening Hours Monday – Friday
09:00 – 18:00 (AEST)
Saturday Trading 06Aug22-24sep22 Only 02 9048 9936 lhg.agentsupport.au@dlh.de
09:00 – 17:00 (AEST)

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AIR NORTH

Phone: 1800 627 474

Email: Reservations@airnorth.com.au

Website: https://www.airnorth.com.au/

Opening Hours Monday – Friday
07:30 – 18:00 NT time
Saturday
08:00 – 12:00 NT time

DRW Airport Ticket Counter 0439 234 009
08 8920 4003
Qantas * 13 13 13
*can assist if it is a QF ticket number

__________________________________

AIR MAURITIUS

Phone: 1300 091 304

Email: reservations_mru@airmauritius.com

Website: https://www.airmauritius.com/index_au.htm

Trade site https://airmauritius.expert/

AVIAREPS (GSA in AU/NZ) +61 (08) 7082 0550 mk.anz@aviareps.com
SYD MKsydney@airmauritius.com
MEL MKmelbourne@airmauritius.com
PER MKperth@airmauritius.com

Fares & Ticketing AUfares@airmauritius.com
tktdesk@airmauritius.com

__________________________________

ASIANA AIRLINES

Phone: 02 9260 4343

Email: Sydneyoz@flyasiana.com

Website: https://flyasiana.com/C/KR/EN/index

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AIR INDIA

Phone: 1800 247 463

Email: air@airindia.com.au

Groups mel.fares@airindia.in

SYD 02 9283 3370 syd.reservation@airindia.in
MEL 03 7019 8270 mel.reservation@airindia.in

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AEGEAN

Phone: 0011 30 210626 1000

Email: international-agents@aegeanair.com
*There is an option for English *This email goes to Greece but they do respond

Website: https://en.aegeanair.com/

Trade site https://en.about.aegeanair.com/travel-agents

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HAHN AIRLINES

Phone: 1300 850 006 (24/7)

Email: Service@hahnair.com

Website: https://www.hahnair.com/en

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WESTJET

Phone: 1-888-938-8538 (24/7)

Email: agencysalessupport@westjet.com

Website: https://www.westjet.com/en-ca/index

Trade site https://www.westjettravelagents.com/

__________________________________

ELAL

Phone: 1300 655 770

Email: Elal-syd@airlinemarketing.com.au
MEL 03 9251 5180 Mel@airlinemarketing.com.au

Website: https://www.elal.com/en/Australia/Pages/default.aspx

__________________________________

SOUTH AFRICAN AIRWAYS

Phone: 1300 435 972

Website: https://www.flysaa.com/

Trade site https://walshegroup.com/trade/client/146/south-african-airways?ct=t%28SAA_Trade_Mailer_Oct_Sale_COPY_01%29&mc_cid=9d6d38c885&mc_eid=ed81e3a176

__________________________________

AER LINGUS

Phone: 02 8349 9876 / +353 1 886 8505

Email: ROW.queries@aerlingus.com

Website: https://www.aerlingus.com/html/en-US/home.html

Trade site http://www.worldaviation.com.au/

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CHINA EASTERN

SYD 02 9373 8600 Infosyd@chinaeastern.com.au
MEL 03 8635 1000 Infomel@chinaeastern.com.au

Website: https://oa.ceair.com/au/en/

__________________________________

VIRGINIA ATLANTIC

Phone: +44 3448 747 747 (24/7)

Email: SalesSupportAustralia@fly.virgin.com

Flying Club Inquiries +44 8701 616 059 Customer.services@flyvirgin.com

Website: https://www.virginatlantic.com/gb/en

Trade site (need to sign up) https://www.vsflyinghub.com/welcome-to-vsflyinghub

__________________________________

IBERIA

Phone: 1300 134 001 – BA
BA can only assist if your ticket is plated to BA

Website: https://www.iberia.com/

__________________________________

VUELING

Phone: +02035143971 (UK)

Website: https://www.vueling.com/en

__________________________________

AEROLINEAS ARGENTINAS

Phone: + 1 305 525 0803

Email: salessupport@us.aerolineas.aero

Group ssainato@us.aerolieneas.aero

Website https://www.aerolineas.com.ar/en-au

__________________________________

AVIANCA

Phone: (02) 8248 0020

Email: sydama@airlinemarketing.com.au

Website: https://www.avianca.com/otr/en/

Trade site http://www.airlinemarketing.com.au/

__________________________________

AIRCALIN

Phone: 1300 655 737/02 9264 4866

Email: Reservations@aircalin.com.au

Website: https://au.aircalin.com/en

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LINK AIRWAYS

Phone: 1800 316 836

Email: agentshelpdesk@linkairways.com

Website: https://www.linkairways.com/

Monday – Friday
09:00-17:00 AEDT
Reservations and 1300 851 269 reservations@linkairways.com
After Hours Press option 2 after hours if the matter is urgent

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EGYPTAIR

Phone: 1300 309 767

Email: Sales@egyptair.com.au

Website: https://www.egyptair.com/en/Pages/HomePage.aspx

Global Aviation Website https://www.egyptair.com/en/Pages/HomePage.aspx
02 8229 4321 MSfares@globalaviation.com.au
(Sydney Reservations)

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AIRASIA

Trade Desk AVA  (Chat Bot available 24/7)
Important AVA (AirAsia Virtual Allstar) can assist with booking amendments and refunds as well as adding ancillaries to a booking

Opening Hours Monday – Friday Clientsupport@airasia.com
08:00 – 20:00 (AEST)
Saturday – Sunday & Public Holiday
09:00 – 18:00 (AEST)

Website: https://www.airasia.com/en/gb

Trade site https://www.airasia.com/au/en/login/travel-agent.page

__________________________________

AIR TAHITI NUI

Phone: 02 9061 8913

Email: TNagents.au@airtahitinui.com

Groups TNgroups.au@airtahitinui.com

Website: https://www.airtahitinui.com/au-en

Trade site https://www.airtahitinui.com/us-en/travel-agent/login

__________________________________

TAP AIR PORTUGAL

Phone: 1300 304 871

Email: Tapportugal.sydney@worldaviation.com.au

Website: https://www.flytap.com/en-us/

Trade site http://www.worldaviation.com.au/our-clients/tap-air-portugal/

__________________________________

BATIK AIR

Phone: 08 9442 6024

Email: Batikair@airlinerepservices.com.au
Info@batikair.com
Callcenter@batikair.com
Travelagent@batikair.com

Refund/ADM Dispute – Refund@lionair.co.id

Website: https://www.batikair.com/en/

__________________________________

BAMBOO AIRWAYS

Phone: 1900 1166

Email: 9001166@bambooairways.com/Sales@bambooairwaysaustralia.com.au

Website: https://www.bambooairways.com/au-en/

Opening Hours Monday – Friday

__________________________________

COPA AIRLINES

Phone: 02 8644 1884/1300 659 021

Email: airres@discovertheworld.com.au

Website: https://www.copaair.com/en/web/us
Trade site https://www.discovertheworld.com/index.html

Opening Hours Monday – Friday 09:00 – 17:00

__________________________________

KENYA AIRWAYS

Phone: 1300 787 310

Email: Sales@kenyaairways.com.au/KQfares@globalaviation.com.au

Website: https://www.kenya-airways.com/au/#inflight

Global Aviation Website http://www.globalaviation.com.au/

__________________________________

FLY AIRLINK

Phone: 0011 27 11 451 7300 Option 1

Website: https://www.flyairlink.com/

__________________________________

SAUDIA

Phone: +61 2 6145 2929

Website: https://www.saudia.com/?_ga=2.70333328.1031706978.1549246195-350793521.1549246195

__________________________________

BANGKOK AIRWAYS

Phone: +66 2 270 6699

Email: Reservation@bangkokair.com
(Thailand) Sales.service@bangkokair.com
Sales.australasia@bangkokair.com

Website: https://www.bangkokair.com/

__________________________________

AIR EUROPA

Website: https://www.aireuropa.com/en/flights

__________________________________

SOLOMON AIRLINES

Phone: 1300 894 311 / 07 3860 5883

Email: Reservations@flysolomons.com

Website: https://www.flysolomons.com/

__________________________________

AM Website

https://www.aeromexico.com/en-us

Phone: 1300 659 021 – Option 1

Email: airres@discovertheworld.com.au

__________________________________

MF Website

https://www.xiamenair.com/en-au/

Contact

Trade Desk SYD 02 9017 8009 syd@xiamenair.com

MEL 03 9614 6727 mel@xiamenair.com

SIN sin@xiamenair.com.cn

24-Hour Help Desk 1800 995 557 95557 bk@xiamenair.com

__________________________________

CZ Website

http://www.csair.com/au/en/index.shtml

Contact Trade Desk 02 9233 9788 (9am – 5pm SYD time)

Email: Res@csair.com.au

1300 889 628 – Sales & Support Centre

Mon – Fri 0900-1800 AEST (excl Pub Hols)

+86 40086 95539  (24/7 Emergency Hotline)

__________________________________

RJ Website

https://www.rj.com/

RJ Trade Site

http://www.worldaviation.com.au/our-clients/royal-jordanian/

Contact Trade Desk 1300 855 057 Sydgarj@rj.com

  02 9244 2701 Royaljordanian@worldaviation.com.au

__________________________________

K6 Website

https://www.cambodiaangkorair.com/

Email: Helpdesk_online@cambodiaangkorair.com

 Agents_supportteam@angkor-air.com

__________________________________

OL Website

https://samoaairways.com/

Contact

Trade Desk 1800 359 726

Email: Samoaairways@aviationonline.com.au

  (Aviation online – GSA)

Apia Sales Office +685 22172 enquiries@samoaairways.com

__________________________________

PK Website

https://www.piac.com.pk/

Contact

Contact Centre 24/7 Helpline +(92 21) 111 786 786 info@piac.aero

  (24/7) Reservations & Ticketing queries contact@piac.aero

__________________________________

V7 Website

https://www.volotea.com/en/

__________________________________

FI Website

https://www.icelandair.com/

Trade Desk 1300 659 021                   

Email: Uksales@icelandair.is

__________________________________

AT Website

https://www.royalairmaroc.com/int-en

Contact Trade Desk 1800 905 614 Callcenter@royalairmaroc.com

  APG Australia (GSA) Helpdesk@apg-ga.com.au

__________________________________

PC Website

https://www.flypgs.com/en

Contact Trade Desk 0090 850 250 67 77 Eticket@flypgs.com

__________________________________

FP Website

https://flypelican.com.au/

FP Trade Site  *Need Agency Login & Password

https://flypelican.ttinteractive.com/Zenith/FrontOffice/%28S%28deqxjs32ao4xxqjks31qrylh%29%29/FlyPelican/en-GB/travelAgency/Login

Contact Trade Desk 02 4965 0111 Bookings@flypelican.com.au

  1800 922 976 Helpdesk@flypelican.com.au

__________________________________

5J Website

https://www.cebupacificair.com/en-au

5J Trade Site

https://book.cebupacificair.com/Manage/Retrieve

Contact Trade Desk 0011 612-9119-2956

__________________________________

OU Website

https://www.croatiaairlines.com/

Contact Trade Desk 1300 737 177

SYD 02 9672 1168

MEL 03 9699 9355 Lidia@skyair.biz

Robert@skyair.biz

__________________________________

WB Website

https://www.rwandair.com/

Contact Trade Desk 02 8248 0050 Rwandair@airlinerepservices.com.au

Airline Rep Services (GSA)

__________________________________

IZ Website

https://www.arkia.com/faq-flying-arkia-c146

Contact Trade Desk 972-3-690-3416 Gsa-sfbo@arkia.co.il

__________________________________

6E Website

https://www.goindigo.in/

Partner Login Form

https://www.cvfr.com.au/media/places/IndiGO/IndiGo%20Agent%20Login%20Details.xlsx

Airline Rep Services (GSA)

https://www.cvfr.com.au/prohubline-rep-services

Contact Sales & Reservations 1300 760 170 (GSA) Indigo@airlinerepservices.com.au

Opening Hours Monday – Friday

09:00 – 17:00 (AEST)

__________________________________

FR Website

https://www.ryanair.com/us/en/

FR Trade Site

https://www.ryanair.com/us/en/

E-form for Query

https://contactform.ryanair.com/

__________________________________

GF Website

https://www.gulfair.com/

Contact Trade Desk gulfair@airlinerepservices.com.au WWCC.support@gulfair.com

__________________________________

KM Website

https://www.airmalta.com/

Contact Trade Desk 1300 781 747 Option 4 Reservations@airmalta.com.au

 02 9250 9444 Airmalta@aviationonline.com.au

Opening Hours Monday – Friday

 09:00 – 17:00

Global Contact Centre +356 2166 2211 (general enquiries / reservations)

__________________________________

LO Website

https://www.lot.com/au/en/

Contact Trade Desk 1300 781 747 Lot@aviationonline.com.au

__________________________________

CA Website

https://www.airchina.com.au/

Contact Trade Desk

SYD 02 9232 7277 Sydca@airchina.com

MEL 03 8602 5555 Melddca@airchina.com.au

__________________________________

OM Website

https://miat.com/index.php?lang=en

OM Trade site

http://www.worldaviation.com.au/our-clients/mongolian-airlines/

Contact Trade Desk 1300 304 939

__________________________________

GP Website

https://www.apgiet.com/

Contact Trade Desk 1800 905 614 Australia@apg-ga.com

Help Desk 0033 1 53 77 13 25 Helpdesk@apg-ga.com.au

Opening Hours Monday – Friday

 08:00 – 19:00 (Paris)

 Saturday

 09:00 – 17:00 (Paris)

__________________________________

KU Website

https://www.kuwaitairways.com/en/

__________________________________

AD Website

https://www.voeazul.com.br/en/home

__________________________________

BP Website

https://www.airbotswana.co.bw/

BP Trade Site

http://www.worldaviation.com.au/our-clients/prohub-botswana/

Contact Trade Desk 1300 304 131 Info@worldaviation.com.au

__________________________________

BT Website

https://www.airbaltic.com/en-ZZ/index

Contact Trade Desk 1300 781 747 Airbaltic@aviationonline.com.au

__________________________________

JU Website

https://www.airserbia.com/

Contact Reservations 0011 381 11 311 2123 callcentre@airserbia.com

Trade Desk rs.sales.support@airserbia.com

__________________________________

G3 Website

https://www.voegol.com.br/en/

G3 Trade Site

 https://www.discovertheworld.com/index.html

Contact Trade Desk 1300 659 021 (Option 4) Gol@discovertheworld.com.au

  02 9959 3696 (Option 4)

__________________________________

SN Website

https://www.brusselsairlines.com/en-us/

SN Trade Site

https://www.lufthansaexperts.com/?AU

Contact Trade Desk 1300 263 818 lhg.agentsupport.au@dlh.de

Opening Hours Monday – Friday

09:00 – 18:00 AEST

Groups 1300 724 666 Augroups@dlh.de

__________________________________

KC Website

https://prohubastana.com/global/en-us

Contact Trade Desk

SYD 02 8248 0060 Sydama@airlinemarketing.com.au

BNE 07 3334 2077 Bneama@airlinemarketing.com.au

Stopover Holiday Packages Holiday@airastana.com

__________________________________

LQ Website

https://www.lanmeiairlines.com/

Contact Trade Desk +855 93822999 ticketing@lanmeiairlines.com

+855 15331852 lm-ec@lanmeiairlines.com

__________________________________

VT Website

https://www.airtahiti.com/

Contact Trade Desk +68940864242 (Call Centre) trade@airtahiti.pf

__________________________________

ZH Website

https://global.shenzhenair.com/zhair/ibe/common/flightSearch.do

Contact Trade Desk Ecommerce@shenzhenair.com

__________________________________

4U website

https://www.eurowings.com/

__________________________________

F9 Website

https://www.flyfrontier.com/

__________________________________

W2 Website

https://flexflight.dk/

W2’s Airline Partners

https://flexflight.dk/prohubline-partners/

Contact Trade Desk +45 39 56 39 55  (Denmark) W2.service.req@worldticket.net

 +45 45 80 70 60 (Ticket Support) 247.helpdesk@worldticket.net

Note: A W2 flight will be operated by one of W2’s airline partners. See the Airline Partners link above for relevant contact information for each partner airline.

__________________________________

UK Website

 https://www.airvistara.com/trip/

Contacts Trade Desk 1300 032 802 au.support@airvistara.com

  02 9367 3887 Custrelations@airvistara.com

__________________________________

PW Website

https://www.precisionairtz.com/

Contact Trade Desk 1800 905 614 Contactcentre@precisionairtz.com

 APG Australia (GSA) Helpdesk@apg-ga.com.au

__________________________________

NK Website

https://www.spirit.com/

__________________________________

4N website

https://www.flyairnorth.com/

__________________________________

O6 Website

https://www.avianca.com/otr/en/

__________________________________

TM Website

https://www.lam.co.mz/en

__________________________________

HY Website

https://www.uzairways.com/

Email: Info@uzbekistanairways.uk.com

__________________________________

CG Website

http://www.pngair.com.pg/en

Trade Desk 1300 909 472 (AU) Pngair@pngair.com.pg

+675 74112644 (PNG) call.centre.reservations@png.com.pg

__________________________________

3C Website

https://www.airchathams.co.nz/

__________________________________

SU Website

https://www.aeroflot.ru/xx-en?_preferredLocale=xx&_preferredLanguage=en

SU Online Contact

https://www.aeroflot.ru/xx-en/about/contact?_preferredLocale=xx&_preferredLanguage=en

Email:  Tyotosu@aeroflot.ru

__________________________________

UU Website

https://www.air-austral.com/en.html

Trade Desk +44 207 644 6124 (UK) Res.Airaustral@aviacircle.com

__________________________________

7C Website

http://www.jejuair.net/

Trade Desk 1800 905 614

APG Australia (GSA) Helpdesk@apg-ga.com.au

__________________________________

DZ Website

http://global.donghaiair.com/

Trade Desk 1800 905 614 Helpdesk@apg-ga.com.au

Refunds australia@apg-ga.com

refunds@apg-ga.com.au

__________________________________

SW Website

http://www.airnamibia.com/

Reservations 00 11 264 61 299 6111 Central.reservations@airnamibia.aero

callcentre@airnamibia.aero

__________________________________

OK Website

https://www.csa.cz/au-en/

Trade Desk 1800 063 257 Csa@czeslo.com.au

02 8248 0000

__________________________________

SG Website

https://www.spicejet.com/

SG Trade site

https://book.spicejet.com/LoginAgent.aspx

Trade Desk 02 8248 0058 Spicejet@aviationgsaservices.com.au

(Aviation GSA)

__________________________________

GQ Website

https://www.skyexpress.gr/en

Trade Desk commercial@skyexpress.gr

__________________________________

KK Website

https://www.atlasglb.com/en/

Trade Desk callcenter@atlasglb.com

__________________________________

8Q Website

https://www.onurair.com/en/default.aspx

Trade Desk +90 212 468 6687 Crm@onurair.com

__________________________________

OA Website

https://www.olympicair.com/en

Trade Desk Itsu@olympicair.com

__________________________________

KX Website

https://www.caymanairways.com/

__________________________________

JJ Website

https://www.latam.com/en_au/

Trade Desk 1800 221 572

Email: Reservations.sydney@lan.com

__________________________________

TA Website

https://www.avianca.com/otr/en/

Trade Site

http://www.airlinemarketing.com.au/our-clients/avianca/

Trade Desk 02 8248 0020 Sydama@airlinemarketing.com.au

Opening Hours Monday – Friday

09:00 – 18:00

__________________________________

IG Website

https://www.airitaly.com/en-US/

Trade Desk 1300 804 334

__________________________________

PS Website

https://www.flyuia.com/uk/en/home

Trade Desk 1300 659 021 Uia@discovertheworld.com.au

02 8644 1885

__________________________________

KA Website

https://www.cathaypacific.com/cx/en_AU.html

Please refer to CX Contact page

__________________________________

MD Website

https://www.airmadagascar.com/fr

MD Trade Site

 http://www.airlinemarketing.com.au/

Trade Desk 02 8248 0040 Sydmd@airlinemarketing.com.au

__________________________________

BE Website

https://www.flybe.com/

BE Trade Site

https://www.flybe.com/trade

Trade Desk 1300 659 021 airres@discovertheworld.com.au

Discover The World (GSA)

__________________________________

YM Website

https://montenegroairlines.com/en/

__________________________________

GS Website

https://global.tianjin-air.com/AU/GB/HOME

__________________________________

WJ Website

https://www.alternativeairlines.com/prohub-labrador

__________________________________

MI Website

https://www.singaporeair.com/silkair-redirect.html?execution=e7s1

Trade Desk 13 10 11 (Singapore Airlines)

__________________________________

U6 Website

https://www.uralairlines.com/en/

__________________________________

JD Website

http://intl.jdair.net/

Trade Desk

MEL jdmel@hnair.com

SYD jdsyd@hnair.com

__________________________________

HX Website

https://www.hkairlines.com/en_US/homepage

HX Trade Site

http://www.worldaviation.com.au/our-clients/hong-kong-airlines/

Phone: 1300 889 190

Email: Hongkong.sydney@worldaviation.com.au

Opening Hours  

Monday – Friday

09:00 – 17:00

__________________________________

MO Website

https://www.calmair.com/

__________________________________

UM Website

https://www.airzimbabwe.aero/

__________________________________

QV Website

https://www.laoairlines.com/

Trade Desk +856-21-254096 Vtessqv@laoairlines.com

 1800 905 614 Helpdesk@apg-ga.com.au

 APG Australia (GSA) – does not have direct access to QV

__________________________________

S7 Website

 https://www.s7.ru/en/

Trade Desk Authorisations Bsp.sales@s7.ru

General Queries Tech@s7.ru

__________________________________

KF Website

https://www.sas.fi/en/?vst=true&WT.ac=b1&WT.seg_4=eb1

__________________________________

U2 Website

https://www.easyjet.com/en

Submitting Query Link

https://www.easyjet.com/en/help/contact

Trade Desk 0011 44330 3655454 (UK)

Opening Hours Monday – Sunday

  08:00 – 20:00 (UK Time)

__________________________________

HU Website

 https://www.hainanairlines.com/ca/gb/home

Phone:  02 8278 7400 (if busy use email)

Email: Aushu@hnair.com

Opening Hours Monday – Friday

 09:00 – 17:30 (SYD)

Call Centre 0011 86 898 95339

(option 4 for English)

__________________________________

DT Website

http://www.taag.com/en/

__________________________________

B2 Website

https://en.belavia.by/

Email: support@belavia.by

__________________________________

HM Website

https://www.airseychelles.com/en

Email: Webinfo@airseychelles.com

__________________________________

J2 Website

https://www.azal.az/en

Trade Desk Callcenter@azal.az

Agents@swtravel.az

__________________________________

NX Website

http://www.airmacau.com.mo/eng/

Email: Airs@airmacau.com.mo

__________________________________

TU Website

http://www.tunisair.com.tn/site/publish/content/default.asp?lang=en

Email:  Helpdesk@apg-ga.com.au