
Founder & CEO
Jake Chiem
Jake is a highly accomplished and experienced figure in the travel industry, currently serving as the founder and CEO of The Travelcation Group. Over the last few years, under his leadership and with the support of a team of very experienced professionals, the company has expanded into new regions and developed a reputation for providing bespoke, personalised travel booking experiences.
With a career spanning two decades, Jake has held various roles in the industry, including retail, corporate travel, wholesale, and tour operation. He has managed multiple successful travel agencies and received numerous awards, including Best Travel Advisor, Best Travel Manager of the Year, and Best National Sales Manager. He was even recognized by Travel Weekly magazine as the sixth most successful travel agent of the year.
Throughout his career, Jake has travelled extensively and experienced a diverse range of accommodations and activities, from staying in a Ger tent in Mongolia to relaxing in 5-star overwater bungalows in Tahiti. He has flown in all travel classes, cruised the Mediterranean, learned Tai Chi at the Shaolin Temple in China, and gone on safari in Africa. Some of his favourite travel experiences include seeing Broadway shows in New York, sailing down the Nile in Egypt, participating in a water festival in Bangkok, cycling through Paris, enjoying delicious seafood in Nha Trang, and scuba diving in the pristine waters of Fiji.
Jake’s ultimate goal is to help his clients realise their travel dreams. With his extensive experience in both the domestic and international markets, he is committed to making the trip-planning process as easy and stress-free as possible for every traveller who picks up the phone to call The Travelcation Group.